Terms & conditions

1. Company Information

C-87 LGF, Lajpat Nagar-1, New Delhi-110024

2. Use of the Website

1. Eligibility: You must be at least 18 years old or have parental/guardian consent to use this website.
2. Accuracy of Information: While we strive to ensure that all information on the website is accurate and up-to-date, we do not guarantee its completeness or reliability.
3. Prohibited Activities: You agree not to misuse the website, including but not limited to engaging in unlawful, harmful, or fraudulent activities.

3. Products and Pricing

1. Product Description: We attempt to provide accurate descriptions of our products. However, we do not warrant that the descriptions, colors, or other content on the website are error-free.
2. Pricing: Prices listed on the website are subject to change without notice. Errors in pricing will be corrected as soon as identified, and Sumal Digital reserves the right to cancel any order with incorrect pricing.
3. Availability: All products are subject to availability. If a product is out of stock, we will notify you and provide alternative options or a refund.

4. Orders and Payments

1. Order Acceptance: Placing an order on our website does not constitute acceptance. We reserve the right to cancel or refuse any order for any reason.
2. Payment Methods: We accept a variety of payment methods, including credit/debit cards, UPI, and bank transfers. Payments must be completed in full before the shipment of products.
3. Cancellations:Orders can be canceled prior to shipment. Refunds for canceled orders will be processed according to our refund policy.

5. Shipping and Delivery

1. Shipping: We offer shipping across India. Shipping charges and estimated delivery times will be provided at checkout. Once the Item is shipped it will be delivered in 5 to 7 business days.
2. Delivery: Sumal Digital is not responsible for delays caused by third-party shipping services.
3. Ownership: Ownership of products transfers to the buyer upon delivery.

6. Returns and Refunds

1. Eligibility: Returns are accepted within 7 days of delivery for products that are defective, damaged, or incorrect.
2. Process: To initiate a return, please contact our customer service team with your order details. Approved returns will be refunded or replaced as per your preference.
3. Non-Refundable Items: Customized products, engraved items, or products with visible signs of use are not eligible for returns.

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Sumal Digital. Unauthorized use of any content is prohibited.

8. Limitation of Liability

Sumal Digital is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.

11. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting.

Contact Us

For questions or concerns regarding these terms and conditions, please contact us at: Email: support@sumaldigital.com Phone: +91 95998 50620